How do I contact SilverLakeMill.com?
Please see our contact page.
Yes! See our Visit Us page for a map, downloadable brochure, a list of other interesting places in the area and more.
Absolutely! When the PayPal account screen comes up during checkout, click on "I don't have a PayPal account" and you can enter your credit card information instead.
How long have you been in business?
SilverLakeMill.com is created by LDA
Creations, a company that has been making custom pieces
in small quantities for very special clients since 1987. LDA Creations has been operating the store at Silver Lake Mill since 2001.
How do you deliver your merchandise?
Your items will be delivered by UPS or Federal Express. You
choose speed of delivery at checkout. (see shipping
charges below.)
What is the time frame for delivery?
Orders normally ship from our store in 2-3 business days. Delivery time will vary depending on your chosen shipping method. If you are paying for overnight, 2-day, or 3-day shipping, we understand that you want the order to go out ASAP. When you need an order that fast, we recommend that you call first to make sure you order can get there on time. We are happy to hurry!
What are your shipping charges?
| Method
of Shipping |
Order Total |
Shipping Charge |
| Ground |
$0 - 20.00 |
$4.95 |
| |
$20.01 - 50.00 |
$6.95 |
| |
$50.01 - 125.00 |
$12.95 |
| |
$125.01 - 175.00 |
$16.95 |
| |
$175.01 - 250.00 |
$21.95 |
| |
$250.01 - 350.00 |
$25.95 |
| |
$350.01 - 1000.00 |
$29.95 |
| |
more than $1000.00 |
3.00 % |
| 3-day |
$0 - 20 |
$9.95 |
| |
$20.01 - 50.00 |
$15.95 |
| |
$50.01 - 125.00 |
$24.95 |
| |
$125.01 - 175.00 |
$34.95 |
| |
$175.01 - 250.00 |
$44.95 |
| |
$250.01 - 350.00 |
$54.95 |
| |
$350.01 - 1000.00 |
$59.95 |
| |
more than $1000.00 |
6.00 % |
| 2-day |
$0 - 20 |
$15.95 |
| |
$20.01 - 50.00 |
$25.95 |
| |
$50.01 - 125.00 |
$34.95 |
| |
$125.01 - 175.00 |
$44.95 |
| |
$175.01 - 250.00 |
$55.95 |
| |
$250.01 - 350.00 |
$65.95 |
| |
$350.01 - 1000.00 |
$79.95 |
| |
more than $1000.00 |
8.00% |
| Overnight |
$0 - 20 |
$26.95 |
| |
$20.01 - 50.00 |
$35.95 |
| |
$50.01 - 125.00 |
$44.95 |
| |
$125.01 - 175.00 |
$59.95 |
| |
$175.01 - 250.00 |
$72.95 |
| |
$250.01 - 350.000 |
$89.95 |
| |
$350.01 - 1000.00 |
$99.95 |
| |
more than $1000.00 |
10.00 % |
What is your return policy?
Please inspect your package immediately upon arrival and
report mistakes or breakage to us immediately. (within five
working days)
For personalized items: If SilverLakeMill.com has
made any error in producing your personalized item, we will
gladly replace the item as quickly as possible. Because these
items are custom-created at your request, sales are otherwise
final.
For items that are not personalized: You may return
any non-personalized item within 14 days. You are responsible
for shipping costs. Items should be returned in their original
packing cartons or with comparable protection.
What is your privacy policy?
We respect your privacy and hope that you find our privacy
policy refreshingly simple.
All personal information entrusted to SilverLakeMill.com
and its parent company LDA Creations will not be sold or given
away to anyone. We reserve the right to send emails or 'snail
mails' that are directly related to our own products, but
we promise not to do this ad nauseum. Any marketing
email that we send will include a 'remove me' link.
If you should choose to use our "Tell a Friend"
service, we will not retain your friend's email. The friend's
email will be used only for the one time event of sending
the email that you create while you are on our site.
Credit card numbers used to purchase items on our site are
not stored on our system, but are processed by PayPal.
|
view cart 
Silver Lake Mill is owned and occupied by 
